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考研英语作文:考研英语冲刺12大主题经典范文 11

A Memo(备忘录)

To: the secretary

From: the manager

Xiao Zhang,

We have decided to refund the customer who had purchased a flawed product from our company. please write a letter to him informing him of our decision and arrange for him to get the refund.

Since the quality of our product and service is vital to the well-being of our company, any complaint from our customers must be heeded immediately. You did a fine job by telling me duly. Thank you.

Manager Li

给:秘书

来自:经理

小张,

我们已决定退款给从我们公司购买了有缺陷的产品的客户。请写信给他,告知我们的决定,安排他拿到退款。

由于我们的产品和服务的质量对我公司来说是至关重要的,从我们的客户的投诉必须立即重视。你做的很好。谢谢。

李经理

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